Privacy Policy

At Swippy Payments , We understand our customer needs for privacy an Security .  Swippy Payments Privacy Policy is designed to describe our privacy practices .  

ONLINE PRIVACY POLICY

Swippy Payments has set this privacy policy  to let you know the kinds of information we may gather on Swippy  website and any applications where this Privacy Policy is posted , how and why we gather the information, what we use the information for, and when we might disclose the information.

Please be advised that the practices described in this Privacy Policy apply only to information gathered by the Sites and any personal information we may also collect about you from other online and offline sources, such as public databases, in connection with an application you submit for services.   However, if you or the entity you are authorized to represent have previously entered into a services agreement with Swippy Payments that governs the provision of transaction processing services (Services Agreement), the Services Agreement not this Privacy Policy governs each party’s rights and obligations with respect to Cardholder Data, Transaction-related information (as those terms are defined in the Services Agreement) and other information gathered or submitted in connection with the transaction processing services provided under the Services Agreement are set forth in the Services Agreement.  If the same information is both gathered by the Site and gathered or submitted in connection with the transaction processing services provided under the Services Agreement, the terms of the Services Agreement will govern each party’s rights and obligations with respect to such information.  To the extent permitted by law, in the event this Privacy Policy conflicts with the terms of any Services Agreement or other agreement with us, the terms of such Services Agreement or other agreement shall control.


This site is operated from the United Arab Emirates. Your use of this site constitutes your agreement to have your information processed in the United Arab Emirates in accordance with this policy and UAE laws.


We reserve the right to modify or amend the terms of our Privacy Policy from time to time to accommodate new technologies, industry practices, regulatory requirements, or for other purposes.  We will post any Privacy Policy changes on this page, and if the changes are material, we will provide a more prominent notice. Your continued use of the Sites following the posting of changes to these terms will mean you accept those changes.  If we intend to apply the modifications or amendments to this Privacy Policy retroactively or to personal information already in our possession, we will provide you with notice of the modifications or amendments and if required by law, obtain your consent.

 

WHICH INFORMATION WE COLLECT ABOUT YOU

The information we collect about you falls into general categories – information you provide to us and information that is automatically collected about you when you  our Site and information we gather from other third parties. This information may be Personal Information or Anonymous information as described in this Privacy Policy.

Personal Information refers to information that identifies (whether directly or indirectly) a particular individual or business entity.  Examples may include your name, postal address, email address, telephone number, Social Security number, Federal Tax Identification number, birthdate, banking information or other information.

Anonymous Information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, a particular individual or business.  You could provide Anonymous Information or it could be collected automatically through online tracking technologies.  Examples may include information about your internet browser, device information about your device you use to access the Site (this information may include geolocation information and unique device information), demographic data such as city and state, usage information about your use of the Site, additional traffic data such as time and date of access, software crash reports, session identification numbers and access time, and other information regarding your use of the Site.

If Anonymous Information is combined with other information to identify you, we will treat it as Personal Information.

HOW WE COLLECT INFORMATION

We collect information from you or about you when you provide this information to us directly.  For example, we may obtain information when you request products or services from us, register on the website or submit an application for services or products, respond to surveys, contact customer support or otherwise interact with us via the web Site.

  • Cookies:

Cookies are pieces of information that are stored directly on the device that you are using. They allow us to collect information such as the type of browser you are using, the amount of time you spend using the Services, the websites or applications you visit and the preferences you have set up for your accounts. We use this information for such purposes as to personalize your experience, enhance security, facilitate navigation, display material more efficiently, recognize the device that you are using to access the Sites and understand how the Sites are used. The Sites do not use cookies that capture unencrypted personal information about you.

You can choose to have your device refuse to accept any cookies, and the majority of devices and browsers offer additional privacy settings for cookies. You do this through your browser settings. Each device and each browser is a little different, so look at your device Settings or your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you will not have access to many features that make your user experience more efficient and some of the Sites will not function properly. Please note that you will need to manage your cookie settings for each device and browser that you use.

  •  

Do Not Track. There is no industry standard for how Do Not Track consumer browser settings should work on commercial websites. Due to the lack of such standards our websites do not respond to Do Not Track consumer browser settings.

HOW DO WE USE YOUR INFORMATION

We use the information we collect to help us personalize and continually improve your experience on the Site.  We may also use that information in the following ways:

  • Evaluate your application for Services
  • Support Swippy’s legal compliance obligations
  • Provide you with access to the Sites
  • Communicate with you about your account with us and send you information about features and enhancements on or to our Sites
  • Communicate with you about changes to our policies
  • Send you newsletters, offers and promotions for our services, third party products and services, or special events by e-mail, text, or another medium, at all times in compliance with your local privacy and anti‑spam laws
  • Administer promotions and surveys
  • Optimize or improve our products, services and operations
  • Detect, investigate, and prevent activities that may violate our policies or be illegal
 

WHO DO WE SHARE YOUR INFORMATION WITH

Except as disclosed in this Privacy Policy, we do not disclose Personal Information collected through the Site to any companies not part of Swippy Pyments . Although, as disclosed below, we may provide some personal information to certain business partners, co-marketers and other third parties, in no event will we sell or rent your Personal Information as part of a customer list or similar transaction for unrelated parties to independently market to you.

SERVICE PROVIDERS.  We may share Personal and Anonymous Information with agents, subsidiaries, affiliates, partners and other third parties that perform functions on our behalf, such as hosting, billing, content management tools, analytics, customer service, fraud protection, etc.  These entities have access to the Personal Information needed to perform their functions and are obligated to maintain the confidentiality and security of that Personal Information.  The Service Providers are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services.

BUSINESS PARTNERS.  We provide products and services to customers through a number of affiliated banks and companies as well as nonaffiliated companies.  To the extent permitted under applicable laws, we may share your Personal Information with our business partners or other third parties that enable us to serve your processing needs.  We may contact our existing customers by mail, telephone, or email to offer additional products or services that we believe may be of interest to you.  Although our treatment of your Personal Information is governed by this Privacy Policy, the business partner or third party’s treatment of your Personal Information will be governed by the business partner or third party’s privacy policy.

SHARING ANONYMOUS INFORMATION.  To the extent permitted under applicable laws, we may disclose or share Anonymous Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary. Among other things, we may disclose Anonymous Information to third parties to help us determine how people use parts of the Site and who our users are so we can improve the Site.

WHAT STEPS DO WE TAKE TO KEEP PERSONAL INFORMATION SECURE

The security of your Personal Information is important to us.  Personal Information collected by the Site is stored in operating environments that are not available to the public.  Our security procedures mean that we may occasionally request proof of identity before we disclose your Personal Information to you. In certain telephone and in person transactions we may ask for your full Social Security number, account number or other information to verify your identity before conducting the transactions you have requested.  Note that   Swippy Payments will never initiate a request via email for your sensitive information ( personal ID, password, PIN or account number).  If you receive an email asking for your sensitive information, you should be suspicious of the request and promptly contact us to report the suspicious activity.   Please understand, however, that while we try our best to safeguard your Personal Information once we receive it, We review our security procedures to consider appropriate technology and methods to secure information.

WHAT ARE YOUR OBLIGATIONS IN USING THE SITE

You are entirely responsible for the security and confidentiality of your login credential( password and account). Furthermore, you are entirely responsible for any and all activities that occur under your account. If you suspect that your account or password have been compromised, you must inform Swippy Payments promptly.

 We may need to suspend access until we are able to issue new credentials to access your account. Any transactions in your account will be considered authorized by you unless you have informed us of your compromised account or password.

WHAT HAPPENS WHEN YOU LINK TO OR FROM ANOTHER WEBSITE

The Site may contain links to other websites operated by Swippy Payments, affiliates of Swippy Payments or third parties. Please be advised that the practices described in this Privacy Policy for Swippy Payments do not apply to information gathered through third party websites .we  encourage you to familiarize yourself with the privacy policies provided by those parties. 


DISCLOSURE OF PERSONAL INFORMATION FOR A BUSINESS PURPOSE

We may disclose your personal information for a business purpose to the following categories of parties:

  • Affiliates;
  • Service providers and contractors who help manage, develop, and analyze our business and/or deliver services to us and our clients, such as;
    • Professional services organizations, such as auditors and law firms
    • Our business partners
    • Online advertising services and networks
    • Internet service providers
    • Data analytics providers
    • Operating systems and platforms
    • Social networks
    • Data brokers
  • Agencies and organizations working to prevent fraud in financial services; or
  • Law enforcement, regulatory and other governmental agencies.

RETENTION PERIOD

We store personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

 SELLING YOUR PERSONAL INFORMATION

We do not sell personal information to third parties for monetary consideration without your prior consent, but we may share your personal information with third parties for cross-context behavioral advertising.

The categories of personal information that we may have shared are:

  • Identifiers, including IP addresses, cookie identifiers, and other pseudonymous identifiers
  • Account information
  • Protected classification information
  • Internet or other electronic network activity information
  • Professional or employment information
  • Inferences drawn from personal information

We do not purposefully sell or share the personal information of children under the age of 16.


We reserve the right to transfer any personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).

 

If you have any questions or comments regarding our privacy policies , we encourage you to contact us at  support@swippy.net